Third Light Reviews

Third Light has an overall rating of 5.0 based on 22 reviews. Customer feedback on Third Light is mixed: Third Light reviewers highlight positive aspects like user-friendly interface, excellent customer support, robust features, seamless integration, which strongly appeal to businesses needing digital asset management, marketing teams, creative professionals. However, Third Light is often criticized for its steep learning curve, occasional performance issues, limited customization options, higher pricing compared to competitors.

5.0/5.0

22 reviews

5 Stars

20

4 Stars

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1 Star

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All Third Light Reviews (22)
Tysontup
May 13, 2020
"Thirdlight CHORUS: An Outstanding Digital Asset Management Tool"
I've had a fantastic and genuinely professional experience working with Thirdlight. Their technical support has been top-notch every time we've needed it. Problems are tackled and solved just how we like. Plus, the entire user interface is well-designed, and the system itself is spot on - I’m talking about CHORUS for digital asset management.

Big shoutout to Ogii, Danny, Marco, and the whole Thirdlight crew that we regularly connect with.

Thanks once more,
Sudarshan Kumar V S
orangepanda731
May 13, 2020
"Awesome product and amazing support!"
Awesome support, amazing product! We just switched to Chorus and are super pleased with it. It's user-friendly, offers a fantastic experience, and the price is just right.
happygorilla211
January 06, 2020
"A fantastic tool"
A fantastic tool, no doubt. It's one of the top-notch information management systems I've come across. The support team is quick and super friendly. Every time I've requested a call or a web meeting to get help with setting up or using Chorus (and IMT), they've been right on it. The platform is user-friendly and straightforward, which makes its capabilities even more impressive. This is game-changing for any organization. Definitely worth a shout-out.
Alejandra
November 22, 2019
"Thirdlight Chorus fits our needs perfectly"
Thirdlight Chorus is just what I needed. It's helping us save a ton of time and giving our partners a super useful tool that saves them time as well, letting them get exactly what they require.

It's awesome, user-friendly, and the support has been top-notch.
qiwaseptian0
November 20, 2019
"Outstanding Support from Marco and Danny"
Marco and Danny have been fantastic guides in our shift between platforms, always offering steady, clear, and dependable communication.

My time working with them has been better than I could wish for from any supplier, and I’m excited about our ongoing collaboration.

Adrian
Urban Land Institute
Corey.Tucker
July 13, 2019
"Transitioning from Sharepoint to Chorus"
The ThirdLight crew showed immense patience with my team, who took ages to assess and approve the investment. The Chorus platform took the place of a custom Sharepoint solution we had been relying on. Over time, that tool became sluggish and costly to update and maintain. Chorus enabled our crew to shift to a more dynamic platform, which opened up a greater level of teamwork among our groups. The support after the purchase has been top-notch! I did a ton of research to reach the conclusion to suggest Chorus to our team, and I can't recommend it enough to others too.
EdithOwens
August 22, 2018
"Reliable mid-tier digital asset management tool."
I've been using Third Light Chorus for a few months now, and it has really met all our requirements. It offers enough adaptability that we could integrate our specific workflow into the platform. The support has been excellent, with every ticket I submitted getting handled and sorted out. I tried out a bunch of options in this price bracket, and Chorus stood out as the most adaptable and packed with the features I was after. I suggest giving Chorus a shot if you're in the market for a dependable mid-tier digital asset management tool.
BobbieChambers
August 10, 2018
"Just Getting Started with Thirdlight..."
We've only recently begun using Thirdlight, but the service we've experienced up to now has been top-notch. We've asked for several features, and they've been super responsive, incorporating them when they can, like the addition of a consent form attachment option for media files. The app is quite user-friendly, striking a good balance between simplicity and control. I’d surely suggest this app for any organization looking to handle a big collection of media assets.
Justin.Chapman
May 19, 2018
"Excellent Training Assistance"
We're about three-quarters into our training with Martin from Third Light, and our crew has been really pleased with the sessions. Martin explains things in detail and is always ready to address our queries. He never holds back and consistently offers clear responses along with helpful demonstrations. Out of all the remote training I've experienced over the years, my time with Third Light stands out as the best by a long shot. Martin's professionalism and readiness have made a super encouraging first impression of this new product.
beautifullion283
April 24, 2018
"Outstanding Assistance"
Third Light is a really well-crafted tool that's super user-friendly. If you find yourself needing help, you definitely get it and then some. Ogii is incredibly helpful every single time. He not only offers a fix but also shares extra valuable info and tells you where to locate it. Plus, the rest of the crew was super supportive with the setup and training. I'd totally suggest Third Light to anyone looking for a digital asset management solution.
TroyMorris
February 04, 2018
"Amazing Tool I've Employed in Three Positions"
In my previous three roles, I've relied on Third Light. This solution is super effective, saves tons of time, and offers great customization options. Like others have mentioned, the customer service is top-notch. The staff are smart, friendly, and quick to respond to any questions you might have.
Marie.Cruz
February 02, 2018
"Awesome software, fantastic assistance!"
The support crew from this company is top-notch. Their response quality and speed blow most other similar businesses out of the water. The library is straightforward, efficient, and packed with options to customize it to fit your requirements. I've only encountered one downside in more than a year of using the system, and that's the lack of an upload app for Android at this point.
macdoan
January 31, 2018
"FANTASTIC Support from the Team"
I always feel great when I get to chat with the team at Third Light. As the one in charge of purchasing for our IT Department, I really appreciate how quick the invoicing process is and the various ways we can settle our bills. What stands out to me is the genuine kindness shown to customers. Not every vendor does that. It really brightens my day to reach out to them whenever I have questions regarding our account. When I think of Third Light, words like polite, prompt, and supportive come to mind.
VickiRobinson
January 27, 2017
"Third Light's image management tool is impressive and advanced"
Third Light has changed how we distribute our company visuals to customers, partners, and clients. Their IMS software offers a highly effective and advanced method for storing, organizing, and sharing images, both within our organization and with industry collaborators.

Every interaction with Third Light, whether it's technical support or training, is top-notch. I can't recommend this company highly enough.
smallswan663
January 11, 2017
"Third Light Delivers Excellent Service to Clients"
For about 9 years, I've been using Third Light and they've always had my back. As a freelance photographer, I primarily rely on my account to send images to my clients. They really dig the convenience of a web-based platform for downloading files, and they find the Third Light interface super user-friendly. It's also been a big help for selling images on certain projects, and their payment system is a breeze to set up and navigate. The team at Third Light is incredibly helpful and supportive.

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